Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      Lumen

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su Lumen | Offerte di lavoro di Lumen | Stipendi di Lumen | Benefit di Lumen
      Colloqui di LumenColloqui per Customer Care Manager III presso LumenColloquio di Lumen


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Glassdoor LLC.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Colloquio per Customer Care Manager III

      7 set 2023
      Candidato anonimo a colloquio
      New Orleans, LA
      Nessuna offerta
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho sostenuto un colloquio presso Lumen (New Orleans, LA)

      Colloquio

      They use HireVue for Video interviews. It takes from 20 to 30 mins to complete. There are two game tests that you must take also. Once you finish the video and games they will send you an email of your skills and characteristics.

      Domande di colloquio [1]

      Domanda 1

      Give an example of a time that you faced rejection at work.
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Care Manager III presso Lumen

      Colloquio per Customer Care Manager III

      17 giu 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Lumen nel mese di giu 2023

      Colloquio

      Inefficient and completely dehumanizing interview process that will absolutely drive away well-qualified candidates. The job listing and application do not indicate that there will be a video interview portion. Once you have already invested the time applying, you will be required to complete this portion within the next five days. They request that all questions be answered using the STARL format - situation, task, action, results, lessons learned. In other words, each question requires five answers, you must have a specific example to provide for each response, and if you aren't going to follow the STARL format, you need not apply. For each question, the prompt is shown on the screen and an actor also poses the question in a short video clip. The respondent is then provided one minute to prepare and two to three minutes to respond with the option to re-record once before moving on to the next prompt. In my case, there were six prompts. They have an entire section of their website dedicated to explaining their interview process and the STARL method, including some nice gaslighting. Don't be fooled. They aren't using this selection process to make interviewing more convenient and less stressful for YOU. They do it this way because they don't have enough respect for their applicants to sit down and meet with them properly. And make no mistake - this is not a simple preliminary interview, it is a complete interview with comprehensive questions. I reviewed all of the materials, took the full five days to prepare, and even started the video interview, but ultimately there was no amount of prep work that could make me comfortable with this format and I aborted the interview. It was too impersonal and too much pressure and as I sat there trying to come up with a specific example for the first prompt with the 60-second timer ticking down in my face, I just couldn't stop thinking about the hoops I was being forced to jump through before I could have the opportunity to do it all over again with a live person. It felt humiliating. An interview should be a conversation, a two-way street where you can also gain some information about the company and the role. This is just disrespectful.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time when you had to deal with a major change partway through a project.
      1 risposta
      9

      Colloquio per Customer Care Manager III

      17 nov 2022
      Candidato anonimo a colloquio
      Rustburg, VA
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Lumen (Rustburg, VA) nel mese di nov 2022

      Colloquio

      About to be interviewed. I will let you know once completed. The first interview is with HireVue and I will be asked a series of questions and then I’ll have to complete a game .

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      Sinch
      3.7★Stipendio e benefit
      avatar
      Anton Tech
      3.6★Stipendio e benefit