Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Lumen (Boise, ID) nel mese di giu 2012
Colloquio
The company will test both the ability to transition a conversation into a sale based on customer needs and the quality of customer service you can provide to a upset customer.
Domande di colloquio [1]
Domanda 1
How would you handle a situation where the customer is upset about the charges appearing on their bill.
