Thank you for sharing your experience with us. We’re genuinely sorry to hear about the breakdown in communication during your interview process. This is not the experience we strive to provide to candidates, and we understand how frustrating this must have been for you. We value every candidate who takes the time to engage with us, and we’re committed to improving our processes to ensure better follow-up and transparency going forward. We will review this situation internally to prevent it from happening again and to uphold the high standards we set for our recruitment process. If you’re open to discussing your experience further, we’d love the opportunity to learn more and ensure we address any concerns. Please feel free to reach out directly. We wish you the best in your future career endeavours and thank you for considering Luno.