relax, play team games and ask questions with other candidates like opening questions and close questions, finally need to do demo with each other and the managers will come to listen it.

I applied online, and got an email from the manager asking to schedule a phone interview. A few days after it, I got called back and asked if I would like to come in for a second interview (called culture hour). I was taught a few things and roleplayed a few customer interactions, and shadowed employees during interactions with customers (then was asked what I observed). Got told multiple times that my product knowledge was impressive haha. Got sent home with a small container of Dream Cream as a thank-you for coming for the second interview.