- HR screening & senior member interview went great. They were pleasant & professional. - Office assignment: A. They bring you to the office only so you won't use AI to answer customers' email questions. ("open book", you have their help center and other resources open on other tabs). B. It's on a Mac (which Im not familiar with), it took all my mental energy to manage keyboard and mouse behaviour on the expense of fully explaining my thought process to replies I'm asked to write for those emails (I passed anyway). C. It's not technically difficult if you can structure replies, show empathy, and you know how to deal with API HTTP status codes like 500, 403, etc. - Hiring manager interview: professional. Didn't pass, HR called two days later saying they moved forward with other candidates since I didn't have enough "global experience", which they knew before we began the process, making this while thing feel like it's a dumb miss-alignment on something else, but idk. Great people regardless, had very pleasant conversations with the team throughout the process.

While I had great rapport with most interviewers and felt the process was going well, my final interview with the direct manager felt different in tone. Unfortunately, despite a smooth assignment and positive discussions up to that point, I was not selected. The process itself was well-structured but felt unnecessarily long.