First a phone interview where they explain the position and a little about the company as a whole, then they go into asking basic questions like how much schooling you have, why you want to work there, previous experience in sales and in customer service, how close you live to the work location and how you'll be getting to work. Very easy process, took about 20 minutes, Then a normal in person interview with the branch manager where you can meet the people you'll work with and see the branch.

It was a phone interview, interviewer was nice, as some questions to make sure we where on the same page then if not the interview would come to an end.