The interview process is overcomplicated and bloated, a ridiculous squeeze on candidates' time. If this 7-stage process reflects Macrae's working culture then the people running this process do not care for candidate wellbeing and only want to make things difficult just for the sake of it. There are 7 stages to Macrae's interview process: 1) an initial screening call with internal recruitment, 2) interview with the Director of Biz Ops, 3) online testing for the Microsoft suite, spelling and grammar, 4) interview with the Chief Administration Officer 5) interview(s) with the partners the KM would be directly supporting 6) a roundtable with other people in the KM role for rapport/personality testing and 7) a one-to-one with Macrae's CEO. This company consistently spews how wonderful their work/life balance is, how transparent they are and what great working relationships they have with one another, but when it came to my rejection email after the 4th stage the internal recruitment team refused to give me any form of feedback as to why I was rejected apart from 'other candidates have even more relevant experience for this role than you'. If that is the case, why not reject me from the interview pool after rounds 1 or 2? I have been interviewing with Macrae for about a month, so both parties have got a good idea of how the other works, the personality types, and an evaluation of strengths and weaknesses; to not give me any positive nor constructive feedback after spending so much time together has just highlighted to me that all the messaging about caring for their employees, or wanting people to improve and do their best is simply a tick-box exercise and is merely skin-deep. It was a really disappointing experience after conducting multiple hours of interview preparation, and similar to another interview experience on this site, it felt as if as soon as the interview had started the questions asked and the demeanour of the CAO were posed to not offer me the next stage of this process. Hypocritical, patronising, American-led values even for the London-based candidates. A huge shame and this company would do well to extend their recruitment into UK/European time zones to respect their candidates more.