I applied online and had to take an assessment test which took around 20 minutes. I was emailed one day later asking me to schedule an interview, it gave me many options for dates and times. I interview 2 days later and my appointment was at 10:30. As stated in the email sent to me by macys I showed up 10 minutes early but was not seen until 11. I was told that they were running behind because people from there corporate office was there. The interview took about 45 minutes and consisted of basic situational questions like how would I deal with a difficult customer and when is a time when I was shown good customer service or when I showed good leadership. I was offered the position immediately and will begin training in two days.

I applied to Macy’s online and completed their self-paced interview recording. The next morning, at 6:14 AM, I received two emails stating I had been OFFERED THE POSITION I applied for—not an interview, not a maybe, but a JOB OFFER with ONBOARDING DATES. I didn’t see this until a few hours later. When I clicked the "Respond to Offer" button and entered the verification code, I got an error: "Job offer can't be seen anymore." Thinking this was a mistake, I emailed macysjobs@macys.com for clarification. An hour later, I got an automated response saying the job had been closed and to check their site for other listings. Are you serious? This is what you're doing to people in 2025? You're sending out actual job offers—with onboarding dates—only to yank them away within HOURS? No warning, no human response, no accountability—just an automated email telling me, oh well, tough luck. This is beyond unprofessional. People rely on job offers to plan their lives, their bills, their future. If Macy’s operates like this during the hiring process, I can’t even imagine what working there must be like. Wouldn’t waste my time applying again. I don’t understand why you’re closing so many stores across the country to focus on the remaining ones when you can’t even offer a simple human touch during the hiring process. Pathetic.