I applied online and received an automated email the next day to schedule an interview. There was a link to a website where you schedule your own interview time by choosing from the times available. I recommend that you choose a day that's close because they tend to hire quickly (based on my experience at two other macys interviews that were canceled because they had already hired someone before my interview date). My interview was scheduled for 1:45pm and I showed up about 15 minutes early. They told me that the interview lady didn't come in to work until 2:00pm and they told me to go walk around the mall. I came back at 2:00 and the interview lady was still not there. I sat in the waiting room for about 20-25 minutes (I had to be somewhere at 3:00 and due to the interview starting late, I was about 30 min late to that appointment) During the interview the lady explained why she was late but did not apologize. She was very friendly and was writing notes as I answered the questions. She asked me for the best number to call me on and said that she would be calling me on Monday. She did not call.

I worked at Macy's in the late 2010s. The cosmetics manager asked me several questions. A few questions were difficult, like asking about what I would do if I saw a coworker stealing, but most were straightforward. She was also very respectful and supportive since I was unsure how to answer a few of the questions. They know that you need time to learn. Overall, it was a great experience for a beginner applicant.