Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Marken (New York, NY) nel mese di mag 2019
Colloquio
Three interviews in total with various members of leadership which took about 2 weeks. Very detailed and thorough interviews regarding customer service management, tools used to manage the team, computer skills, team building skills, logistics and KPI measurements.
Domande di colloquio [1]
Domanda 1
How would you manage team of experienced customer service representatives?