Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Marriott International (San Francisco, CA) nel mese di gen 2015
Colloquio
Situational questions. They want to know results and numbers to show the results. The focus on goal answers, goal was X and we scored Y because of what I did to support the results. The also have you take a personality survey to know how closely you can meet the Marriott Cultural. First you receive a call from the recruiter, then on property, then have you come in for an interview and generally one or two rounds meeting with the direct report and the GM and Executive Committee.
Domande di colloquio [1]
Domanda 1
Tell me about your favorite customer service moment.
Ho sostenuto un colloquio presso Marriott International
Colloquio
Interview questions are to be answered in S.T.A.R. format:
Situation - Explain the situation
Task - Explain the problem/task that needed resolution
Action - Explain the action you took
Result - Explain the result/outcome of the situation after taking action
Domande di colloquio [1]
Domanda 1
Tell me about a time when you implemented a new idea to make something work better.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Marriott International
Colloquio
Lengthy process. You will initially be assessed via call and will have 3 interviews afterwards. First, asst front office manager, 2nd f.o. manager and the 3rd is the General Manager. Be prepared!
Domande di colloquio [3]
Domanda 1
1st Interview will be the STAR method. Situational Task Action Result
Ho sostenuto un colloquio presso Marriott International
Colloquio
It was easy and took 3 days. 1 interview with the Hotel Manager. It was simple and straightforward. Explained me the job responsibilities and how a day to day life looks like
Domande di colloquio [1]
Domanda 1
My previous experiences and how i dealt with customers