Interview was conducted by operations manager by asking thr previous work ecperience - question "tell me about yourself". Then some begavioural questipns - eg. How to deal with difficult customer. How did you help to ovetcome cutomer frustration. Give real life examples. Proces was pleasant. To fond office bit hard as need to carch a bus from town hall station to victoria rd and then walk around 6 mints. But its a nice modetn complex buiding with gym on site and restaurant and cafe.