A recruiter reached out to me through email and we set up a phone screen. The phone screen was followed by two phone interviews. Then, I was sent a challenge to complete for my onsite. My onsite was 3 hours; it included a panel session in which I discussed my challenge solution, lunch with a few team members, and two interviews, one of which was a culture interview. Medallia's interview process is designed to set candidates up for success. Don't be alarmed if your recruiter offers to prep you for an interview or introduce you to additional members of the team - his/her enthusiasm is sincere and (if you're willing to accept it) quite refreshing.

I applied online through Glassdoor - process took over a month. I had my first initial phone screen with Russell, one of the coordinators, then I had another phone interview with Anne, another coordinator. From there I had a Skype interview with Amit and then I was brought onsite and met with 2 people individually and then participated in a challenge exercise. I was onsite for 3 hours and they provided lunch as well. After all the interviews and back and forth, I unfortunately didn't receive an offer. Not sure if it was my experience level or the fact that I already had a job and they didn't want me to job hop too soon. Regardless I felt like I had invested so much time into the interview process and wasn't really given a straight answer as to why I was not chosen. Overall it was a great experience and I would LOVE to work at Medallia in the future!