Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Medical Service Bureau (Austin, TX) nel mese di apr 2013
Colloquio
Applied online and was contacted by HR a few days after. There was a short interview by HR followed by a computerized typing test and personality test. This was followed by an interview by the supervisor and a observing a call handler.
Domande di colloquio [1]
Domanda 1
Explain a time when you have had an upset customer and what did you do to defuse the situation.