Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso MetLife (Tulsa, OK)
Colloquio
One on one interview with team manager. Very casual. Standard ‘explain a time when’ type questions, what are your strengths and weaknesses, etc. some redundant questions, so have a couple of back up scenarios for questions like explain n a time when you went above and beyond for a customer, explain n a time when you encountered an irate customer and how did you handle that situations.
Domande di colloquio [1]
Domanda 1
Explain a time when you went above and beyond for a customer.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso MetLife
Colloquio
There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.
Domande di colloquio [1]
Domanda 1
How do you handle working with difficult co-workers?
Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.
Domande di colloquio [1]
Domanda 1
What are your expectations and goals for this role?
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso MetLife (Melville, NY)
Colloquio
Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family
