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      MetLife

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      Ricerche correlate: Recensioni su MetLife | Offerte di lavoro di MetLife | Stipendi di MetLife | Benefit di MetLife
      Colloqui di MetLifeColloqui per Call Center Representative presso MetLifeColloquio di MetLife


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      Colloquio per Call Center Representative

      14 lug 2014
      Candidato anonimo a colloquio
      West Warwick, RI
      Offerta rifiutata
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso MetLife (West Warwick, RI) nel mese di mag 2014

      Colloquio

      I went through a temp agency for this position. I never really spoke with MetLife other than for my interview. I had never dealt with a temp agency in my life, so I am not sure if that is how it typically goes. Anyways, I had to talk to the recruited for a good 45 minutes on the phone. He took down lots of personal information, and set me up with an interview. When I arrived for my interview, I had to wait a long time. Probably the longest I've ever waited. I was then interviewed by two gentlemen at the same time. They asked some of the hardest questions I had ever been asked, some of which I think I could have done better on. I would say there were easily 20 long answer questions. They told me a bit about the position, and then I heard back from my recruiter a week later that I had the job. I wasn't planning on taking the job, because I would be leaving my current job without any notice. I didn't like that MetLife wanted the start date to be in a little over a week, However, they changed the date, and it gave me about 16 days. I put the two weeks in at my job, under the impression that everything was set. To only find out they had to call all my former employers still, I had to fill out and fax 27 pages to Florida! Then 4 days before I'm supposed to start, I get a call "Oh we can't verify one of your employers, we need a w2" Mind you I had recently moved and my house was upside down! After hunting and hunting I finally found the paper. I then asked "Will I be ready to start this Monday? (It's Thursday) They ignore my question in the e-mail and respond with something unrelated. (this is temp agency) So I call up and I say "Hi do you know if I will be all set to start Monday? I need to know where and who to report to," They were very rude and told me they couldn't confirm a start date yet because they were still waiting for everyone to get their paper work in! ...Oh that's nice, three days till I start and you're telling me this now? So I am polite and just hang up the phone... But I start getting anxious, that I am going to be without a job come Monday! So I send one more e-mail saying "Hello I know you said you don't have a definite start date, but I am wondering if you have an idea? I may pick up some days at my current job because I can't be without pay." I basically got another rude response. So at that point I asked my current job if I could just continue working there for at least a week, and I was lucky enough that they said yes. Less than 3 hours later, I get another call telling me to report Monday morning, as previously scheduled. I was livid! I just signed up for hours at my job that has been loyal to me and the only reason I was leaving was I needed more pay. If I reported Monday I'd be leaving my current employer flat! I spoke with the manager at my current job told her a brief explanation and she offered to give me my position back as they hadn't found anyone to fill it. I was very happy about that, and glad I didn't have to work for a company that was so unorganized that they didn't have any idea about a start date that was happening in 3 days! I was mad that I had wasted so much time doing paper work, interviews, drug tests, competency tests... Getting forms notarized ect... I do honestly think a lot of the blame was on the Temp agency too though. I wrote them a letter on Saturday, telling them I wouldn't be coming in Monday because I had signed up for hours at my current job and couldn't leave them flat. I apologized and thanked them for all their help and consideration. I never got a response, only a call before they had read the e-mail asking me why I didn't show...

      Domande di colloquio [1]

      Domanda 1

      What is your biggest weaknesses?
      1 risposta
      4

      Altre recensioni di colloqui per Call Center Representative presso MetLife

      Colloquio per Call Center Representative

      1 set 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso MetLife

      Colloquio

      Knowing about each other you and the company , the reason for choosing the position and then the technical part by asking questions related to the call center as working with the excel and at last a role play as a customer service representative

      Domande di colloquio [1]

      Domanda 1

      Introduce yourself What do you know about the company Why did you choose call center How is excel with you and how to search in it Role play
      Rispondi alla domanda

      Colloquio per Call Center Representative

      11 nov 2022
      Dipendente anonimo
      Cleveland, OH
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso MetLife (Cleveland, OH) nel mese di ott 2022

      Colloquio

      Everything seems OK. Sounds tok good to be true. Trying ti read the reviews for this company but glass door is making me fill this out which is something I don't want to do

      Domande di colloquio [1]

      Domanda 1

      Why I wanted to work there Where do I see myself in the future Why should we hire you.
      Rispondi alla domanda

      Colloquio per Call Center Representative

      15 feb 2016
      Dipendente anonimo
      Offerta accettata
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso MetLife

      Colloquio

      Phone interview, easy, nice interviewer. Very friendly, no pressure. The whole interview lasted maybe 30 minutes. She asked about my background and how many years experience I had. I believe she primarily chose me for my phone voice and the level of compassion I have for customers with problems. I told her I was willing to go the extra mile to help them and gave specific times I did just that.

      Domande di colloquio [1]

      Domanda 1

      Why would you be good for this job?
      Rispondi alla domanda
      1

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