Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso ModCloth
Offerta accettata
Esperienza neutra
Colloquio facile
Candidatura
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso ModCloth (Pittsburgh, PA) nel mese di apr 2013
Colloquio
I heard about an opening with ModCloth in their customer service department and decided to apply. I was asked in for a group interview with about 8 other potential candidates and asked questions in a round-robin style. We then had a brief mock chat and phone call session to see how we would actually handle a real situation. I felt comfortable doing this and if talking to people to resolve situations comes naturally to you, this is the perfect job!
Domande di colloquio [1]
Domanda 1
Talk about a time when you went above and beyond to provide uncommon service to a customer.
I heard back after submitting my application within about a week, to come in for an interview. I was told to bring a copy of my resume and dress comfortably, no need to be formal. When I arrived for the interview though, I found out that it was a group interview, with about 7 other people. It went well, but throughout the process I found it to be very impersonal, as I felt my answers had to compete with the other interviewees, and it was just overall really uncomfortable.
Domande di colloquio [1]
Domanda 1
There weren't any difficult questions. It was mostly just an unexpected method for hiring to be in a room with 8 other people trying for the same position. The question would be asked, then we'd go in a circle answering.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso ModCloth (Pittsburgh, PA) nel mese di giu 2011
Colloquio
It is a lot easier if you are referred by an employee there. HR does take forever to get back (about 2 months) you are given a written test that you edit on your own, and email back. Once you pass that you come in for an interview (most likely a group interview). Depending on the time of year (holiday or not) you should receive a phone call from HR letting you know within a week or so.
Domande di colloquio [1]
Domanda 1
Just typical customer service questions. Examples of when you excelled in customer service, what customer service means to you (a tear jerking story would be the best), when you had a customer service experience that had a positive or negative impact to you.