Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso ModCloth (Pittsburgh, PA) nel mese di giu 2011
Colloquio
It is a lot easier if you are referred by an employee there. HR does take forever to get back (about 2 months) you are given a written test that you edit on your own, and email back. Once you pass that you come in for an interview (most likely a group interview). Depending on the time of year (holiday or not) you should receive a phone call from HR letting you know within a week or so.
Domande di colloquio [1]
Domanda 1
Just typical customer service questions. Examples of when you excelled in customer service, what customer service means to you (a tear jerking story would be the best), when you had a customer service experience that had a positive or negative impact to you.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso ModCloth
Colloquio
I heard back after submitting my application within about a week, to come in for an interview. I was told to bring a copy of my resume and dress comfortably, no need to be formal. When I arrived for the interview though, I found out that it was a group interview, with about 7 other people. It went well, but throughout the process I found it to be very impersonal, as I felt my answers had to compete with the other interviewees, and it was just overall really uncomfortable.
Domande di colloquio [1]
Domanda 1
There weren't any difficult questions. It was mostly just an unexpected method for hiring to be in a room with 8 other people trying for the same position. The question would be asked, then we'd go in a circle answering.
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso ModCloth (Pittsburgh, PA) nel mese di apr 2013
Colloquio
I heard about an opening with ModCloth in their customer service department and decided to apply. I was asked in for a group interview with about 8 other potential candidates and asked questions in a round-robin style. We then had a brief mock chat and phone call session to see how we would actually handle a real situation. I felt comfortable doing this and if talking to people to resolve situations comes naturally to you, this is the perfect job!
Domande di colloquio [1]
Domanda 1
Talk about a time when you went above and beyond to provide uncommon service to a customer.