Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso NEXT (Huntingdon, England) nel mese di lug 2025
Colloquio
Basic questions, sent me the details for a google meeting, the time was incorrect by an hour as they had put gmt whilst it was British summer time, i did end up joining an hour early just incase , lo and behold they hadn't checked the time on the email. If i had gone at the corect time given I would have missed it
Ho sostenuto un colloquio presso NEXT (Belford, England)
Colloquio
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso NEXT (Havant, Inghilterra) nel mese di apr 2026
Colloquio
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service