ONLINE & PHONE INTERVIEW - I applied online, then a few days later I was greeted with an email saying I passed the online interview and had to sit tight for a phone call if I was successful beyond that. After a week, I received a phone call asking if I'd like to participate in a phone interview. They asked me a few of the questions and was then told that they would like to invite me for a face-to-face interview. IN-STORE INTERVIEW - After arriving, I was given a few tasks to do to test how well I handle customer service / warehouse. These tasks were to interact with customers, make sure the store-floor was tidy and presentable and then to scan / sort a few items in the stockroom. Soon after, they accepted my application and will be phoned in a few days. This process was very clean and really showed me the kind of company I was going to be involved in. I couldn't have asked for a better interview process. I've only been working for them for a day and I can honestly say - I love the team so far! I look forward to my future with this position and to work alongside my new colleagues.

Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service