Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso NEXT (Orpington, England) nel mese di set 2020
Colloquio
Interview was fairly easy and was first over the phone. If you pass that then they will invite you over to the store and watch how you interact with customers. Nothing to worry about or be nervous of.
Domande di colloquio [1]
Domanda 1
What customer service experience do you have?
What is it about next that you like?
How do you think the pandemic has effected retail and customer interactions?
Ho sostenuto un colloquio presso NEXT (Belford, England)
Colloquio
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso NEXT (Havant, Inghilterra) nel mese di apr 2026
Colloquio
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
