Ho sostenuto un colloquio presso NEXT (Ashford, Kent, South East England, England)
Colloquio
Nice chat with the recruiter running through various situations and past experience. It was a new store at the time so there wasn't the chance to interact with customers like I have done with other sales jobs.
Domande di colloquio [1]
Domanda 1
Tell me about how you handled a difficult situation
Ho sostenuto un colloquio presso NEXT (Belford, England)
Colloquio
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso NEXT (Havant, Inghilterra) nel mese di apr 2026
Colloquio
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
