Online application and a phone screening followed by onsite interviews in Cambridge, MA. I've seen the role posted multiple times in the last few years, but it's never been filled. I asked whether the role was critical and, if so, why the company left it open for so long. I also asked for indicators of the growth they claim. I didn't get a satisfactory answer, but everything about the process, culture, executive team and the pittance of a compensation scheme told me why.

Worst job application experience EVER! Applied October 2023. Received an email December 22 from the CEO asking when I am available to chat. Over the next two weeks I sent multiple follow-up emails reinforcing my interest and stating my availability. We finally connect. The first interview, lasting nearly two hours, dealt with the CEO's trust and vulnerability impairment. She asked little about what my skills or accomplishment are. She couldn't even articulate the reason she needs or wants a CoS. She then texts me at 12:03AM nearly two weeks later requesting a phone call to which I acceded. That call lasted 10 minutes, as I requested that we chat at another mutually convenient time. After several attempts to re-schedule, I was "granted" a 15 minute phone call to which she was 40 minutes late, but not before I had to execute an NDA which she never co-signed. My follow-up text was eventually met with her request that I speak with the CEO's sister Lisa — VP Technology Operations and Business Innovations — who's been working at NBS for nearly 20 years (this should have been serious trigger warning). Over the course of an hour, Lisa asked by-the-numbers HR questions (is this what MBAs are taught at Sloan?). I followed up with two email to Lisa (to which she never replied) and a follow-up texts to the CEO, to which she never acknowledged That was nearly two weeks ago. I guess things could have worse; I could have been hired. N.B. Take a look at the Glassdoor employee reviews before and during March 2023. An interesting pattern emerges: one-star reviews (before March) followed by multiple 5-star reviews (March and early April) each spaced a few days apart. You've been warned.