I was taken in a room and given an ability test, then they now sit you down with a rep and listen to calls so you can see how the calls go. and then you are taken into a room with two people and interviewed.

First contact was with recruiter who suggested the position to me based on my resume after I applied for a completely different position. Next was a 2 person interview with managers , lasted about an hour. They asked the general “tell me about a time when” questions & answered my questions about average workday and their expectations of the individuals they select for the position. All went well , was moved up to final level interview with one individual who said she was the head of this particular department. Two 1 hour long interviews later & they ghosted me. Obviously I was a good enough candidate to be recommended from recruiter then further recommended by the original 2 interviewers , only to be ghosted in the end with not so much as a “we have selected another candidate”. It was a waste of time & I truly hope they fix this system