At least two managers with directed questions. Standard SMART type questions with an overview of your current /past experiences. They want you to ask questions about the company and the job you are applying for.

I applied online after seeing the position on their website. I recieved an email a week later asking me to schedule a phone interview. I recieved a confirmation email from the lady who was going to be doing the phone interview and we confirmed the date and time. On the day of the interview she calls me 30 minutes earlier than we scheduled and she told me point blank I was mistaken on the time when I was looking at the email while we were talking. It was pretty clear she only continued because she felt obligated. She was rude and made it seem like I was crazy for getting all 3 insurance licenses when I have a degree in HRM. I guess changing career paths is weird. I recieved a denial email a week later. I was pretty bummed but in the back on my mind I knew it would happen even though I answered her questions very well.