Ho presentato la mia candidatura online. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso Nationwide (Gainesville, FL) nel mese di feb 2012
Colloquio
The interview was somewhat informal- a lot of questions were based on hypothetical situations. The usual "Tell me about yourself" question was asked. Questions about past customer service experience were also emphasized.
Domande di colloquio [1]
Domanda 1
Describe a situation where you had to deal with a difficult customer, what did you do?