very easy and simple. Received a phone call from one of the hiring managers. She asked me questions about my resume and asked me to come in for a face to face interview. When i arrived i took a compuer test consisting of math and english after i was finished i interviewed and she asked me simple basic questions about my computer skills etc and offered me a job

Answered a series of questions given a tour it was basic cut and past interview i started after the holidays once i started we were then trained in a small conference room n then taken out to the main call center area where we would then put action to what we learned in training