Prescient interview by phone focused on customer service and pre qualification of any requirements (technical, experience, licenses); followed by formal interview. Can be individual or group setting focused on values and collaboration. Depending on the role, can include hands on demonstration or assignment, software or aptitude testing.

First stage was a telephone interview and an online assessment. Two weeks later I was invited for an in person interview at the Casino. The interview was pretty standard. Typically interview questions followed by another assessment. I followed up with a thank you letter and was invited to come in for a "meeting" the next week. The meeting consisted of a three people asking questions, but on in any structured way. This was followed by a tour of the backend of the casino.Once again, I followed up with a thank you email. After that, I didn't here back for about 3 weeks at which point, I followed up with phone call. I was told that I was not selected and they had gone with someone with more experience in the industry. I suppose that's fair enough. But, it just seemed like they were doing interviews for the sake of doing interviews. If they needed someone with hotel/casino experience, there was no need to make me jump through all of their hoops.