The interview process was strange. Someone with NTG reached out to me via linked in. I spoke with her, got through to the personality assessment, and then was asked to do an in-person interview. They specifically ask you to wear business attire even though the entire staff is dressed in shorts and a t-shirt, including the people interviewing you. The office has loud music playing when you arrive, so it’s a bit different from what you might expect elsewhere. The first phase of the in person interview was decent, but then they throw you out into the office to shadow somebody and it’s a bit chaotic from there. The job really is meant for someone who is super fast paced and is fine with just meeting quotas. I didn’t get a good sense that they care very much for customer service unless they had already locked a customer in and even then it was basic service at best.

I was contacted by a recruiter, then a recruiter directly from NTG prior to setting me up with a zoom call with the GM. The recruiter calls were very informative and both encouraged me to reach out if I ever had questions. 45 minute zoom interview with the GM where I was told I would be offered a position!