Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Nordstrom (Salt Lake City, UT) nel mese di gen 2015
Colloquio
Very easy. After a short phone interview I was asked to come in a few days later for an in-person interview. The in person interview took about an hour and consisted of a few personality questions that were asked to me by the department's assistant manager. After the interview questions, she took me to the sales floor for some role-play and more personality questions.
Domande di colloquio [1]
Domanda 1
Describe a situation in which you had to deal with an upset customer. How did you handle the situation and what was the outcome?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Nordstrom (San Antonio, TX) nel mese di set 2025
Colloquio
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Nordstrom (Tacoma, WA) nel mese di lug 2025
Colloquio
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Domande di colloquio [1]
Domanda 1
Why Nordstrom? How would you handle a difficult customer?