easy-going work days. work hours can differ many times throughout the week due to poor management. the work​ing team ​is usually nice but​ ​sometimes they will be rude. thank you.

Pretty standard questions for a customer service job. They ask about your past experience with solving problems with customers and how you deescalated a situation with a unsatisfied customer. If you already worked a retail job before this, you pretty much have all the answers to their questions.