Explain a time when you had a difficult customer and how did you handle this? Explain a time when you failed a customer and how did you approach the situation? Tell us about yourself? When do you feel you have you exceeded at customer service? Why have you chosen to work with Novuna? What do you know about Novuna? What is the reason for leaving your current job? Do you see yourself wanting to progress in the company? What does good customer service mean to you? When have you congratulated a colleague on their work, and how have you gone about this?

What skill will you bring to the company?