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      Nutrafol

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      Colloqui di NutrafolColloqui per Customer Experience Associate presso NutrafolColloquio di Nutrafol


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      Colloquio per Customer Experience Associate

      7 apr 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Nutrafol

      Colloquio

      Glad I at least didn't get dragged through the exercise and third interview before getting rejected like other people. The job is an insanely basic customer support role and I found it laughable after the phone screen that I would potentially have to be two to three more interviews plus an exercise. Not to diminish people who work in customer support but that's pretty ridiculous. Did a basic screener interview and then an interview with the head of the CX team, who seemed utterly checked out the entire time. Unsurprised I got a generic rejection email next day.

      Altre recensioni di colloqui per Customer Experience Associate presso Nutrafol

      Colloquio per Customer Experience Associate

      25 apr 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Nutrafol nel mese di apr 2023

      Colloquio

      The interview process is lengthy. Initially, there’s a Google Meet video screening with a Recruiter (People & Talent Manager). Next, there’s a Google Meet interview with the Assistant Hiring Manager. Then, there’s a CX Writing Assessment that has to be completed and returned within 24 hours. Overall, the culture and the people that I was fortunate enough to speak with was good. However, it’s quite a bit to go through over a two week process to be informed that the company has decided to move on with a different candidate. I’m not exactly sure if f I would have received an email about the company’s decision had I not followed up with the (Recruiter) People & Talent Manager if I didn’t email that individual first, but because I did receive a response back it’s better than no response at all.

      Domande di colloquio [1]

      Domanda 1

      Describe a time that I didn’t complete a task correctly and how did I respond to a coaching (or follow up) conversation that my supervisor had with me? Describe in detail my favorite collaborating experience? How long have I been working remotely— what do I like most? What do I like least? What interest me in Nutrafol? What skills would I like to share (or highlight)?
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