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      Octopus Energy

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      Ricerche correlate: Recensioni su Octopus Energy | Offerte di lavoro di Octopus Energy | Stipendi di Octopus Energy | Benefit di Octopus Energy
      Colloqui di Octopus EnergyColloqui per Energy Specialist presso Octopus EnergyColloquio di Octopus Energy


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      Colloquio per Energy Specialist

      23 lug 2020
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Octopus Energy

      Colloquio

      I applied to Octopus on Saturday 13th June 2020 and received an email from Aasimah from Instant Impact on the Monday. We scheduled to have a phone call, which lasted around 10 minutes. Aasimah then invited me to a 30 minute Skype interview where she asked me questions surrounding my motivations and why I want to work in customer service, as well as my understanding of the role and examples of certain qualities when dealing with customers. I was then invited to an interview with two energy specialists from Octopus, which also lasted around 30 minutes. This interview focused particularly Octopus as a company and the interviewers asked my about my understanding of the role, Octopus' competitors, as well as examples of when I have dealt with customers. The next step was to complete a verbal and numerical reasoning test which lasted around 15-20 minutes. I wouldn't say it was easy as such, I'm not strong at Maths so I definitely had to do a bit of revision and practise beforehand. The last step in the interview process was an interview with two operations managers, however, it was mainly one manager who was asking the questions. This interview involved questions about my hobbies and the skills I have gained/developed from these hobbies. I wasn't asked many questions which were directly about the job role or Octopus as a company. This also lasted around 30 minutes. I was then offered the job a couple of days after this final interview. Overall, it was a really enjoyable experience and every person I spoke to was friendly which made the process a lot more enjoyable. The manager who interviewed me in my final round stated at the start of my interview that he doesn't like formality so he was very casual and chilled out which definitely took the pressure off me, as we were able to have a laugh and a joke. I would definitely say the interview with the energy specialists was more difficult as it was more technical, but I think that depends on your interviewer for the final round.

      Domande di colloquio [10]

      Domanda 1

      Why customer service and not a job related to your degree?
      Rispondi alla domanda

      Domanda 2

      What's your understanding of the role?
      Rispondi alla domanda

      Domanda 3

      Give me an example of when you've dealt with a difficult customer.
      Rispondi alla domanda

      Domanda 4

      When have you gone above and beyond for a customer?
      Rispondi alla domanda

      Domanda 5

      What is the last piece of constructive feedback that you’ve received in a work environment?
      Rispondi alla domanda

      Domanda 6

      What’s your biggest motivator? What drives you to work hard?
      Rispondi alla domanda

      Domanda 7

      A time you have had good/bad customer service and why? (this is you as a customer)
      Rispondi alla domanda

      Domanda 8

      What makes Octopus different from their competitors?
      Rispondi alla domanda

      Domanda 9

      What do you like to do in your spare time and what do those hobbies show about you?/ What skills have you gained from them?
      1 risposta

      Domanda 10

      How is this role beneficial to you?
      Rispondi alla domanda

      Altre recensioni di colloqui per Energy Specialist presso Octopus Energy

      Colloquio per Energy Specialist

      18 mag 2026
      Dipendente anonimo
      Lille
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Octopus Energy (Lille)

      Colloquio

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Domande di colloquio [1]

      Domanda 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Rispondi alla domanda
      avatar
      Risposta di Octopus Energy
      1w
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Colloquio per Energy Specialist

      26 apr 2026
      Dipendente anonimo
      Manchester, Inghilterra
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Octopus Energy (Manchester, Inghilterra)

      Colloquio

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Colloquio per Energy Specialist

      12 apr 2026
      Dipendente anonimo
      Köln
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Octopus Energy (Köln)

      Colloquio

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.