Slough, Buckinghamshire, South East England, England
Offerta accettata
Esperienza positiva
Colloquio difficile
Candidatura
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Octopus Energy (Slough, Buckinghamshire, South East England, England) nel mese di feb 2025
Colloquio
I was invited to an octopus training center where i met with two head of operations, i was warmly welcomed and given a tour of the facilities. i must say i was very impressed from the offset with the training center, i was then invited to an office to be interviewed. The interview started off with talking about my past work history and experience. i was then asked a series of questions which were based around customer service, performance, work culture. I was made to feel very comfortable during the entire process. I left the interview with a strong sense that octopus was a company that cared about its customers and staff.
Domande di colloquio [1]
Domanda 1
In a situation where an engineer has drilled through a water pipe and flooded a customers home, the customer is pregnant and has a child at home. what actions would you take to ensure the customer is supported and looked after.