phone screen with hr, if hr is interested they schedule you for an in person interview with a program manager and a program supervisor. A week later I was offered the position by an HR representative.

Two management representatives met with me and took me to an empty conference room. They both took turns asking questions. Questions were based on hypothetical work scenarios, character-related questions, past work experience situations, strengths and weaknesses. Once the questions were completed, they asked me if I had any questions for them. It was a relaxed interview. However, they did make statements that I found to be untrue later (vast room for advancement).