First with a manager, and often times the district manager will be involved in interview process. For me, it was all at once. They ask you how comfortable you are at doing loans at a 25-27% interest rate (hint: you must be comfortable with that because it's what you do here). They'll also ask you how comfortable you are at selling face to face with customers and drumming up external business. Have an idea of what you can do for Springleaf to bring business through their doors from outside.