Applied online. Within a day an HR rep had emailed me to call them to set up a phone interview. Phone interview lasts approx 30 minutes. Easy, reasonable questions. At the conclusion of our conversation I was told someone would be contacting me within a week- and if not, to contact them. A day later I was called to set up a 1:1 Interview with the Branch Manager. Interview lasted over an hour. BM simply scrolls through pages of interview questions-- mostly situational- pretty standard. Very similar questions- a little too repetetive. Considering it was the BM interviewing me I thought it was slightly unprofessional, and a poorly conducted interview. (Hardly looked me in the eye, and was not very engaging) Culture: There were 4 people in the office including the BM and the secretary. Seemed laid back, but not a very pleasant atmosphere. Two other employees were calling on past due accounts-- collections seems to be a large part of this job. Based on my limited observations of the two employees (finance reps) they were good, assertive salemen- type A personality. Rec'd rejection email the following day.