Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso OneSupport (Dallas, TX) nel mese di set 2017
Colloquio
After completing initial requirement interview where they checked my equipment I was given a interview on camera on Google Hangouts. She was very friendly and asked the regular customer service questions "Describe a time when, and how did you handle ___ situation, and after about 15 minutes she offered me the position on the spot
Domande di colloquio [1]
Domanda 1
Describe a time when you walked a customer thru step by step troubleshooting?
How do you handle being in a high call volume center?
During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Domande di colloquio [1]
Domanda 1
my priorities between customer service and technical support roles
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso OneSupport nel mese di apr 2024
Colloquio
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Domande di colloquio [1]
Domanda 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso OneSupport (Greenville, AL) nel mese di apr 2021
Colloquio
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.
