Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso PNC Financial Services Group nel mese di nov 2012
Colloquio
I applied online then a day later i received an email to set up phone interview. Couple days later i did the phone interview. It consisted of basic behavioral questions, your current job, experience etc.. then I received an email to do an online assessment and to complete an application. About 2 weeks later i received another email for an invite to a group interview. The group interview took about 1 hour and a half. It consisted of a panel of 4 managers from different branches and 7 interviewees including myself. Basically took turns going around the table answering basic interview questions. The next day i received a call from one of the branch managers with a job offer.
Domande di colloquio [1]
Domanda 1
Tell a time when you had to deal with an angry customer. What actions did you take? What steps did you take to solve the problem? What was the end result?
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso PNC Financial Services Group (Houston, TX) nel mese di dic 2023
Colloquio
First interview is video with Hirevue. It consists of 9 questions. It’s straightforward. You get a minute to prep before each question. 3 minutes to answer with an option to re record once
Domande di colloquio [1]
Domanda 1
Why do you want to work for PNC? I suggest reading up on PNC and looking at their awards and recognition
Ho sostenuto un colloquio presso PNC Financial Services Group
Colloquio
Very standard and easy going interview. They asked me questions about my work history and experience working with customers at my other retail job. The interview was with the branch manager at the location and one of the other senior employees.
Domande di colloquio [1]
Domanda 1
How would you handle a situation when a customer is upset?
Ho sostenuto un colloquio presso PNC Financial Services Group
Colloquio
Very easy interviewing process. However, the recruiter seemed surprised when I said that as a college educated and experienced professional with finance and accounting experience, living in one of the most expensive regions of America... That $45k just would not cut it... She was genuinely surprised at my reaction when I was told the pay. If I was straight out of high school fine $45k would be understandable and I could survive by living with my parents... But if you want a quality employee with professional experience and education do not offend them with these low ball pay ranges. Don't tell me that there are tiers for pay depending on region and city because your tiers need some serious reworking. Those tiers would work for the 1990's but not now. You're going to have a lot of struggling and sad employees on your hands with a ton of turnover. PNC is new to the west coast... Better learn West coast cost of living!
