Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso PNC Financial Services Group (North Canton, OH) nel mese di giu 2010
Colloquio
After 3 days a recruiter called me to set up a phone interview 2 days later. On the phone interview I was asked simple questions, to determine my interest in working for the company and the location. He informed me I would be contacted if there was further interest. 2 days later the manager of the office contacted me for 1:1. Interviewed, and was asked a list of pre-set questions, and informed there were other candidates and will be contacted of the outcome. They chose someone within 2 days.
Domande di colloquio [2]
Domanda 1
The phone recruiter asked me to describe 2-3 situations related to the job position where I handled a customer's problems, prevented a customer from closing their accounts, and defused a heated situation with a customer.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso PNC Financial Services Group
Colloquio
Standard phone interview: strengths, weaknesses, example of handling an irate customer, example of going beyond the norm for a customer.