Phone interview. Then online test with some pretty bizarre questions some having nothing to do with the position. Passing that you get invited to a Group interview of about 40-50 potential employees. Had to speak about yourself in front of the entire group about yourself and your backround. About 10 managers split people up into groups of 4 or 5. They then go around the group and ask interview questions. Pretty awkward. Then they take everyone on a tour in the call center while people are taking live calls. I was originally offered the job then they called me back 5 min. later to tell me that they decided to not extend the offer to me. I was floored and speechless. Very unprofessional.