Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso PSCU (Saint Petersburg, FL) nel mese di mag 2011
Colloquio
There are really no tough or typical questions in the interview. They do tell you what to expect in the way of rude or abusive callers, because there is basically nothing to prepare you for it. Callers are sometimes so rude, obnoxious and abusive that customer service reps have thrown down their headsets in frustration and left the building -- for good. Easily 80 percent of new hires don't last six months.
Domande di colloquio [1]
Domanda 1
The interviewer, who is generally one of the call center supervisors, goes through a few phone calls and wants to assess if you are mentally prepared to handle the hostile atmosphere.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso PSCU (Atlanta, GA) nel mese di mar 2023
Colloquio
Digital interview was quicker than I expected, and the phone interview was almost a month 1/2 from the Digital interview, process was very easy and questions asked were general customer service questions.
Domande di colloquio [1]
Domanda 1
How do you handle a situation when a customer ask a question you don't have an answer for?
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso PSCU (Minneapolis, MN) nel mese di dic 2021
Colloquio
It was fairly easy he only asked about 6 questions not hard at all just be yourself and stay cool very easy interview I it took maybe a week to get a call for the interview
Domande di colloquio [1]
Domanda 1
Tell me about a time where you where proud of an accomplishment
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso PSCU (Phoenix, AZ) nel mese di feb 2020
Colloquio
After I applied 02/27/20, I received an email on 02/28 requesting phone interview. We scheduled it for the same day. After that I was scheduled for my onsite interview to take place on 03/02/20. Offer same day by phone. Background process started 03/03 and cleared 03/11 Training starts 3/16.
*Awesome Fact.... U choose your regular shift before start date so after training there is no confusion or the stress of SHIFT BIDDING
Domande di colloquio [1]
Domanda 1
How comfortable are you with dual screens and nmaigating multiple screens?
