6) Tell us when you’ve made a mistake and how did u rectify it? 5) When u work in bank, whom do u think is responsible for risk ? 4) How do u prioritise the task when you’re overloaded. 3) tell us about the challenging customer you dealt with. 2) Tell us time when you delivered the excellent service in your role. 1) What did u do to prep for interview today. What did you learn about the company.