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      Colloquio per Technical Support Engineer

      25 giu 2021
      Candidato anonimo a colloquio
      Lincoln, NE
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso PagerDuty (Lincoln, NE) nel mese di giu 2021

      Colloquio

      Zoom with recruiter that went well, writing exercise, then a stock message from no-reply saying I wasn't moving forward. I messaged the recruiter for some feedback and she did call me and tell me that my written exercise wasn't what they were looking for. Not a ton of helpful feedback, but oh well.

      Domande di colloquio [1]

      Domanda 1

      Why PagerDuty? What are your salary requirements?
      Rispondi alla domanda

      Altre recensioni di colloqui per Technical Support Engineer presso PagerDuty

      Colloquio per Technical Support Engineer I

      3 feb 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso PagerDuty nel mese di gen 2025

      Colloquio

      The recruiter had high-energy, which made for a great first impression. However, the initial call was more like an overview of the role rather than an opportunity for them to assess whether it was a good fit for both sides. The second step was a take-home challenge involving their API, which was straightforward and well-structured. The third step was an interview with the hiring manager, where I was unexpectedly joined by another manager shadowing with their camera off. This made the experience a bit awkward, as there was no prior notice. The interview consisted of behavioral questions followed by a technical exercise involving Linux commands and SSH access to a test server. When I asked how often scripting or SSH access is used in the role, I was told that it’s rarely, if ever part of day-to-day responsibilities. It was unclear why the assessment focused on skills that don’t directly apply to the role. While I understand they may be looking for a more technical candidate, the test felt misaligned with actual job expectations. Ultimately, I was already hesitant about the role, and this interview confirmed that it wasn’t the right fit for me. The overall experience left me feeling like I dodged a bullet, as the hiring managers didn’t create a welcoming environment, and the process lacked transparency.

      Domande di colloquio [2]

      Domanda 1

      Tell me about a time you dealt with a not-so-happy customer
      Rispondi alla domanda

      Domanda 2

      Tell me about a time you were wrong, how did you handle the situation.
      Rispondi alla domanda
      1

      Colloquio per Technical Support Engineer

      29 lug 2017
      Dipendente anonimo
      San Francisco, CA
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso PagerDuty (San Francisco, CA) nel mese di mar 2017

      Colloquio

      Initial phone call with recruiter, phone call with manager and another engineer to talk about role and a bit more technical conversation. They ask to submit a written sample and a few technical challenges. If you do good and they like you, you move on to on site which is full day of interview rounds covering technical, written, cultural abilities. You will get to have lunch with the team which is a really cool way to meet and mingle. I received an offer a few days later and was a great experience!

      Domande di colloquio [2]

      Domanda 1

      Customer scenarios which will test your ability to write concise information.
      Rispondi alla domanda

      Domanda 2

      Write a script that creates new users using the PagerDuty API.
      Rispondi alla domanda
      2