Thank you for your feedback, and I’m sorry to hear about your experience. We aim to maintain clear and timely communication throughout the interview process, and it’s clear we didn’t meet that standard in your case. Due to unexpected internal changes, your follow-up was unfortunately missed. While these situations are rare, they’ve highlighted areas where our handover and candidate tracking processes need improvement. We're actively working to strengthen these to ensure a more consistent experience moving forward. Thank you for bringing this to our attention. Wishing you all the best, Harry Jones Manager of Talent Acquisition