Applied online and was contacted by a corporate recruiter a few days later.
Phone Interview: She went over the position and explained the interview process. Asked about my resume and she had a few "Can you recall a time when/where you...." questions - Remember to close the interview by asking if you are a good fit and next steps.
Next step is an assessment. I did not have to do the math test mentioned here at anytime during the process. I did the long, very long, personality/behavioral/scenario test. (I am also interviewing for a pharmaceutical sales position (pending), which used the same assessment. The difference was at the end. Where the pharm test ended the paychex continues with a planner type test. You are given a scenario like: You have a deal about to close with xy company, an issue with a current client whose threatening to leave, and also a very good referral received from a CPA. (Plus info on these companies is provided). It is Wednesday: Prioritize your schedule. You do this by dragging blocks to different parts of a 3 day planner. Not everything will fit on the schedule so you truly have to prioritize. This part took the longest for me, and because I was doing other things while taking the assessment, I actually ran out of time and did not answer the last 5-6 questions.
I was notified I passed the assessment and was scheduled for an interview a few days later.
First 1-on-1 interview: (with a sales manager) -- We went over my resume and i also was asked behavioral sales based questions. Nothing too hard and that can not be found here on Glassdoor. Know your resume and prepare well thought out answers. Excitement and enthusiasm is key. Dont always wait to the end to ask questions. Make it a conversation. Interview lasted: 35-40 minutes. It felt solid. My only insecurity was my lack of b2b sales exp. (I have a bachelors w/ less than a year of sales exp.) If you are in the same boat, communicate how coachable, personable, and determined you are. --- Follow up w/ Thank you email.
This went well and I was scheduled for another face-to- face with another sales manager:
Second 1-on-1 interview: This interview was all about me. Who I was as a person. How I handled situations, my background from highschool to present, my interest outside of work, my drive and determination. KNOW PAYCHEX! The products being pushed. Know you are the best person for the job and leave the interviewer feeling like you are it. Close the interview like closing a sell. Ask for the position. --- Follow up w/ Thank you email.
This went very well and I was scheduled for a field ride along with a sales rep.
Field ride along: Prepare about 15-20 questions. (Dont worry, you will have many more pop in your head throughout the day.) Treat this like an interview and remain professional but at ease. Realize he will report back to the sales manager hiring you. If you are worried about what you are suppose to do...ASK! "What should my role with you be today". It should be to 1. Observe 2. Learn and 3. Ask questions/receive feedback. After every customer interaction, recap in the car and at lunch by asking questions. Why did you do this? What will you do with that information? ..Get to know this person, and engage him/her. Field ride lasted about 6-7 hours.
Once back at the office I was asked to sit with the hiring manager. Update with what you learned and how it made you feel. Remember EXCITEMENT. Point out what stood out and compliment the sales rep. Explain what you learned. Close, close, and close again. At the end of the conversation I was offered the position.
TIPS:
Dress professional
Prepare but don't over prepare -- Keep it natural
Smile
Become and extrovert
Show enthusiasm and excitement
Disclaimer: I was told that in most cases there is usually another interview with a higher up.
