Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Pearson (Chandler, AZ) nel mese di ago 2015
Colloquio
The interviews are all questions that relate to skills useful to this job. Customer service, time management, team work, etc. Be prepared to give examples of your experiences. There was two people interviewing me using a question/follow up question format.
Domande di colloquio [1]
Domanda 1
Give me an example of a time when you had to speak to a difficult customer.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Pearson (Chandler, AZ)
Colloquio
They use the STAR method. The biggest thing that is sought for is your behaviors exhibited in the scenarios given. If you are familiar with the STAR method, there aren't any surprises when it comes to the questions.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you handled conflict well.
They provided me with the skills we would focus on before hand and asked me to have examples provided. Big fans of the STAR method. And do ask question based on your responses.
Domande di colloquio [1]
Domanda 1
Give us an example of a time when you had to provide an alternative to your customers request.
Ho presentato la mia candidatura online. La procedura ha richiesto più di 7 mesi. Ho sostenuto un colloquio presso Pearson
Colloquio
One Recruiter Call 10 to 15 minutes Two 30 minute behavioral interviews scheduled about 1 week apart Process took about 2 to 3 weeks to hear back and was offered the position
Domande di colloquio [1]
Domanda 1
Tell me about yourself? Describe a time when you had to work with a teammate and disagreed on something?