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      Pendo

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      Ricerche correlate: Recensioni su Pendo | Offerte di lavoro di Pendo | Stipendi di Pendo | Benefit di Pendo
      Colloqui di PendoColloqui per Technical Support Engineer presso PendoColloquio di Pendo


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      Colloquio per Technical Support Engineer

      25 feb 2024
      Candidato anonimo a colloquio
      Tel Aviv
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Pendo (Tel Aviv) nel mese di apr 2023

      Colloquio

      After speaking with the lovely recruiter Arbel, I spoke to the head of technical support who was also very friendly and professional. Received a technical test which wasn't too difficult. after that, I spoke with 2 of the seniors on the staff

      Domande di colloquio [1]

      Domanda 1

      How would you approach a difficult task?
      Rispondi alla domanda

      Altre recensioni di colloqui per Technical Support Engineer presso Pendo

      Colloquio per Technical Support Engineer

      15 ott 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Pendo nel mese di ago 2024

      Colloquio

      I'd been in contact with a recruiter previously, so I applied to a TSE role and had a screening call with him in July 2024. After this I waited for almost 3 weeks for a response - I was told the hiring manager was OOO. When I finally heard back they wanted me to take their technical test. This stressed me out and I found it slightly hypocritical that 3 weeks had gone by with radio silence on their end and then they suddenly wanted to me take the test ASAP. It wasn't that difficult in the end, so I moved onto the interview round. If I made it through this interview round then I would advance to the final round which was talking with the head of the department. At this point a different recruiter became my new point of contact with little explanation. The interview was a panel, where I talked to 3 current employees and the hiring manager back-to-back. I thought it went fine but I was rejected because they hired someone else with more experience. The rejection email was timely but was very boilerplate and gave no feedback which I found extremely disappointing. I ended up calling the (new) recruiter for feedback, which she gave to me. It was not very constructive, however; essentially "we wanted someone with more experience." I hope they give future candidates the detailed feedback they deserve and proper explanations regarding their decisions, but unfortunately that doesn't seem to be the case lately. I was excited about Pendo going into the process, but by the end I felt they had disrespected me and my time.

      Domande di colloquio [1]

      Domanda 1

      What is an example of a difficult customer interaction you had and what steps did you take to resolve it?
      Rispondi alla domanda

      Colloquio per Technical Support Engineer

      16 lug 2024
      Candidato anonimo a colloquio
      Raleigh, NC
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Pendo (Raleigh, NC)

      Colloquio

      Web interview and basic questions about resume. Interviewer seemed bored and not enthusiastic. Asked me basic questions like if they worked in a DMV office then said I had a good chance since I had a internal reference and the same experience as my reference. Ended up getting an automated rejection email with no feedback and also left me on read when I requested feedback

      Domande di colloquio [1]

      Domanda 1

      Asked about past work history
      Rispondi alla domanda
      1

      Colloquio per Technical Support Engineer

      17 mag 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Pendo nel mese di mag 2024

      Colloquio

      I had an inital screening stage, a HR / Technical interview, and then a panel interview consiting of 4 30-min interviews with different team members. I believe there may have been one stage after this where you meet someone C-Level for your branch (e.g. EMEA). It was actually quite nice as far as interviews go. Everyone was really friendly, the panel interviews were pretty causal, and the technical interview was a fun mix of things that wasn't too hard.

      Domande di colloquio [1]

      Domanda 1

      Imagine you get an email from a customer saying that they are struggling to complete a task and need your help. You go back to them with a list of instructions explaining how to do the task. They then respond saying they're really sorry, but they still can't do it, can you help out? You send an email back with much more detail, screenshots, in-depth steps, etc. They then come back and say that they still really cannot follow the steps. How would you feel in that moment? How would you respond? What would you do to ensure the customer can complete what they need to do?
      Rispondi alla domanda

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