Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Pens.com (Shelbyville, TN) nel mese di mag 2012
Colloquio
I filled out an application, received a callback, went for the interview. I was asked several questions, given different scenarios, and asked what I would do in those situations. I was then given a computer test which consisted of basic math, spell check, grammar check. And more customer care scenarios.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Pens.com (Montego Bay) nel mese di lug 2022
Colloquio
The process was smooth and relatively easy, the interviewers tend to pay keen attention to how you express yourself verbally. I would definitely recommend others to try out for this company
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Pens.com (Dundalk) nel mese di giu 2017
Colloquio
Standard competence questions phone interview took about 20 mins. A lot on your personality and how you deal with particular situations. Prepare by researching customer service compentancy based quesrions
Domande di colloquio [1]
Domanda 1
Describe a time when you had to deal with a difficult customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Pens.com (Dundalk) nel mese di giu 2012
Colloquio
First I got a phone call from the recruiter of National Pen. After that I got a phone interview with the manager of Customer Service. You have to tell about your phone experience in previous jobs and how you deal with complaining customers and how you solve difficult questions by phone.
Domande di colloquio [1]
Domanda 1
I cannot remember that there were any really tricky questions. You just have to be prepared: tell about your experiences who are relevant for this job and show that you can deal with difficult customers. I also had to do a small easy dutch language test.